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Empathy, the ‘hardest’ management skill at work…
Just over a week ago I was sitting in the panel of the IMI Diploma in Leadership audit presentations, as I heard each manger and executive reporting back on their leadership audit journey I found very interesting how many of them recognised empathy as a critical area for development. In my job as facilitator, empathy is the Read On
Unlocking Organisational Power & Performance – Why emotional intelligence is such a critical competence
Hemingway defined courage as ‘grace under pressure’. The ability to remain calm under pressure is a core competency for leaders and front-line staff. I have worked extensively with hospital registrars for over a decade and, for medical professionals, emotional intelligence is absolutely critical. For example, if there is a medical emergency, the Registrar must remain Read On
Stop managing failure, give performance enhancing feedback…
Working with managers across a wide section of industries and sizes, one of the most common question I hear is: “What is the best way to deal with poor performers?” I now recognise this somewhat negative question as a human impulse that surfaces every time we feel threatened, uncertain or frustrated; our brains are just Read On
The leadership blueprint: what all senior executives can learn from Ireland’s FDI successes
It is through a combination of excellence in strategic thinking and leadership impact that senior managers in Irish operations have continued to win new mandates from their global headquarters. The skills and abilities that generate these management successes are not however relevant only to leaders in multinationals. In an increasingly globalised economy, every senior executive, Read On
Top 5 management consultancy habits to improve your performance
Staying analytical, impartial and open to new ideas can be challenging when you are invested in a role and a business. It’s a shame, but we often find that managers develop a certain valuable clarity on their organisation only when about to leave a role! Don’t leave it until you’re changing roles to get the Read On