Celebrating Customer Experience Day

IT’S NOT ABOUT U AND ITS NOT ABOUT ME. ITS ABOUT THE CUSTOMER! Customer Experience (CX) was once viewed as a ‘touchy feely’ area that was hard to quantify and the domain of ‘do gooders’ who were obsessed with the Read More…

Top 9 Tips for Funding your Company

.. to Maximise its Potential and your own Return At a recent meeting with more than ten Entrepreneurs from the Technology sector, all of whom had started, scaled, failed or exited their companies, the question was posed “What were your key Read More…

Game changing is fun – but difficult!

Professor Costas Markides will be speaking at IMI’s upcoming National Management Conference on October 9th 2013 – for more information click here. I recently listened to my colleague Freek Vermeulen tell a wonderful story about a belief (or is it Read More…