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Talk to our programme advisors today and see how IMI can transform the way you and your business works.
Email: programmeadvisors@imi.ie

Front Line Management Foundation Skills

Overview

For newly appointed front-line managers, team leaders, supervisors and other people who require a solid foundation in front-line management skills.

Also project team leaders; Specialists who regularly operate within the front-line management group; Individual contributors on a progression plan for a front-line management role; People who would like to increase their portfolio of competencies and enhance their promotion opportunities.

Duration:
3 Days
Location:
IMI Campus
Next Course:
14/05/2012
Fee (IMI member)Fee (Non member)
€1,340

€1,675

Email us today at programmeadvisors@imi.ie 

Next programme dates:

14, 15, 16 May 2012

Subsequent programme dates:

24, 25, 26 September 2012

21, 22, 23 November 2012

  • The role of the front-line manager
  • Effective planning techniques
  • Managing your priorities
  • Delegation
  • Decision making
  • Problem solving
  • Running effective meetings
  • Communication skills
  • Interpersonal skills
  • Motivation techniques
  • Managing performance
  • Key aspects of human resource management

Learning objectives

In today’s dynamic business environment, it is vitally important to ensure that front-line employees are managed in an effective way. To prepare you for your role as front-line managers, it is necessary to provide you with a comprehensive set of people and business-management skills.

This course is designed to provide front-line managers with a range of proven skills and techniques that will enable you to manage your business and your employees effectively.

At the end of this course you will:

  • Understand the role of the front-line manager
  • Be able to manage personal transition
  • Set goals and align with objectives
  • Manage your time effectively
  • Apply proven techniques in, planning, problem solving, and decision making
  • Develop performing teams
  • Use effective verbal and non-verbal communications
  • Understand key aspects of Human Resources

Faculty

Course director - Derek Fox, IMI Senior Specialist

Contributors:

  • Tony Bourke, IMI Associate Faculty
  • Nina Noonan, IMI Associate Faculty

Entry Requirements

There are no formal entry criteria. However, this is a demanding programme and suitability of candidates will be assessed at a pre-programme discussion with the programme director. The purpose of the discussion is to ensure a good fit between the candidate and the diploma programme. Several years’ work experience at management level will normally be expected.

Accreditation

Dates

Refer to the brochure for current programme dates.

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