Communicating For Performance

Programme Enquiry


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This programme is designed for managers who need to develop their one-to-one and one-to-many communication skills in the workplace.

On completing this three-day course you will be an effective communicator who can absorb other people’s views and clearly communicate your own. You will be able to be assertive when necessary and have the confidence and competence to communicate for greater performance. We’ll give you the tools you need to answer tough questions on the spot and the ability to take ownership and responsibility to ultimately communicate better.

  • Duration: 3 Days
  • Location: IMI Campus
  • Next Programme: 08.09.2014
Fee (Corporate Member) Fee (Non Member)
€1,530 €1,890

Email us today at programmeadvisors@imi.ie

Next programme dates:

08, 09 & 10 September 2014

Subsequent programme dates:

10, 11 & 12 November 2014

 

Day 1:

  • Exploring and understanding your listening skills
  • Giving and receiving effective feedback
  • Seeking and providing clarity in your communications
  • Understanding and challenging assumptions successfully

Day 2:

  • Developing your influencing skills
  • Understanding the science of body language and how to read/apply
  • Understanding micro expressions and facial gestures
  • Thinking on your feet

Day 3:

  • Developing your assertion skills
  • Dealing with difficult situations
  • Dealing with difficult people
  • Dealing with difficult behaviours

Faculty

Derek Fox and Fabio Grassi – IMI Executive Learning Directors

Learning Objectives

On completing this three-day course you will be an effective communicator who can absorb other people’s views and clearly communicate your own. You will be able to be assertive when necessary and have the confidence and competence to communicate for greater performance. We’ll give you the tools you need to answer tough questions on the spot and the ability to take ownership and responsibility to ultimately communicate better.

Email us today at programmeadvisors@imi.ie

Next programme dates:

08, 09 & 10 September 2014

Subsequent programme dates:

10, 11 & 12 November 2014

 

 

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