Making the matrix work

  Kevan Hall, CEO of Global Integration will be part of the international faculty on the upcoming Senior Executive Programme, IMI’s flagship development programme for senior business leaders which begins on September 9th. Kevan will be providing insights into how individuals can navigate Read More…

Why Lean doesn’t have to be Mean

Does streamlining of resources threaten quality in an environment where the customer is king? Critics of the application of lean management techniques to the delivery of services often say that focussing on efficient processes goes against the concept of delivering Read More…