‘The front line delivers the bottom line’
Download the IMI Certificate in Front Line Management brochure here
Managers of front line employees are crucial to the organisation as they play a direct role in engaging with employees. Line managers who develop positive working relationships with their teams can create an environment that inspires employees to commit to change, it allows the organisation to work together as a unit.
IMI has firmly established its reputation as the developer of choice in Ireland for Front Line Management training, having supported managers or team leaders since 2003.
Our programmes are tailored to meet the needs of organisations in transition that have a requirement to:
Every programme is uniquely designed to deliver greater value through the development of this crucial resource.
Our participants learn by doing and everything is taught through experiential learning. Participants are fully engaged in practical taught sessions, group activity, and individual practice skills sessions. They leave us with a comprehensive toolbox for management and all they need to put this into practice.
Transitioning from a peer to a manager can be challenging. Our expert facilitators are all trained coaches and mentors. As a result of our supportive environment, participants tell us levels of discomfort around managing others are significantly reduced as a result of our programmes.
A common challenge for all managers is their ability to deliver results through people. Our programmes help people stop doing and start managing.