Our Team

The IMI offers a world class team of in-house functional experts to wrap around the client from needs discovery stage through to delivery and review.

The IMI’s Client Development team focus on collaborating with our clients as learning advisors and as experts in the field of customised executive education, they will help identify key milestones and programme goals that best suit your organisation. They also help facilitate workflows with our in-house design and innovation team and executive education team.

Find out how IMI can customise a solution to your organisational challenge

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Julie Ryan

Head of Custom Solutions and Client Development

With over 25 years’ experience working with organisations on their talent strategy, she continues to advise organisations on all aspects of talent development. A highly competent commercial leader in professional services, Julie has also directed several accredited masters level leadership programmes and is also herself an accredited executive coach.

Julie is responsible for building IMI’s executive education as it relates to custom programmes for organisations across all sectors. She oversaw a period of accelerated growth of IMI’s Customised Executive Education business.

Cyrilla Costello

Client Development Manager

Before joining IMI, Cyrilla was a marketing and communications professional with 22 years’ experience in creating and executing marketing campaigns across a diverse range of industries.

At IMI, Cyrilla is focused on collaborating with client organisations to design customised, real-world learning solutions that directly align with their strategic talent management agenda.

Lisa Lanigan

Client Development Manager

With over 11 years’ experience in firms such as EY and Deloitte, Lisa commands a strong client-side experience in the professional services sector.

At IMI, Lisa has collaborated on programmes spanning the indigenous, multinational and public sectors both in Ireland and overseas. Lisa’s clients include Ervia, Dalata Hotel Group, Kirby Group Engineering, Alexion Pharmaceuticals and the Civil Service.

Brian O'Mahony

Client Development Manager

Brian has worked in academic management for 13 years and he has managed a wide range of clients with the IMI Custom Solutions business,

Brian’s primary focus has been on managing IMI’s partnership with its largest client, Kerry Group. Brian has also managed a range of programmes with the following clients: Enterprise Ireland, CRH, Glanbia, LM Ericsson, Tourism Ireland, Bord Gais, Teagasc and Musgrave.

Steven Purcell

Client Development Manager

Steven has over 15 years of expertise in Learning Services and has managed major contracts for Vodafone, Cisco & ICT Ireland Skillnet. A Masters’ Graduate in Consultative Selling, his business development skills builds relationships with new custom solution clients for the IMI.

Steven also manages customised programmes for L&D professionals and multinational organisations, including Construction/Engineering services and ICT clients.

Jenny McCoy

Client Relationship Executive

Jenny is an experienced leader and has held a leadership role in the seamless delivery of the IMI’s unique end-to-end customer experience for over 13 years.

Jenny was awarded Student of the Year in 2013 for the IMI Diploma in Leadership.  She became a qualified Executive Coach in 2015 and completed a Masters in Business Practice in 2016.

She has proven experience in delivering custom customer interventions and has a keen focus on the alignment of process improvement with enhanced customer experience and its resulting business impact.