- Is HR delivering the value add required to CX? Are we doing enough? Any opportunities for adding greater value?
- How closely aligned is our HR agenda to the CX agenda?
- What’s the impact our HR Department is having on CX? Can we increase it? How are you measuring it?
- How much of a change / shift in how HR professionals think, position, develop and organise themselves in my organisation will be required to get our HR Department to add real value to CX? And what are you going to do about it?
Masterclass: The New Business Economy with Marga Hoek – Cork
Discover the pathway towards a successful sustainable business model while acknowledging commercial realities, and capitalising on opportunities sustainability brings.
Marga is a true visionary on sustainable business and capital. A global voice for G20, G7 Climate Change and Cop 23, she is an award-winning author and member of the Thinkers50.
Date:10 November 2021
Time: 9am – 11am
Location: Cork, UCC Centre for Executive Education