In Brief

Programme Date Programme Date:
01 February 2023
Dublin, Cork
3 Days
Seniority: Seniority:
Early to Mid Career
Non-member fee: Non-member fee:
Member fee: Member fee:

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    Frontline Management

    Why choose this programme?

    Are you transitioning into management? This programme will provide you with the toolbox you need to succeed as a frontline manager.

    You’ll discover how to delegate, plan effectively and manage the work of others.

    This programme is for you if…

    You are about to or have recently taken on
    the responsibility for managing others.

    Programme Dates

    Programme 1 (On campus: Dublin)

    01, 02 & 03 February 2023

    Programme 2 (On campus: Cork)
    08, 09 & 10 March 2023

    Programme 3 (Virtual)
    10, 11 & 12 May 2023




    Key takeaways

    Management Skills

    Move from professional to manager. Gain the right skills you need for a successful move into a management role.


    Gain the confidence needed to lead teams. Increase your personal effectiveness, problem solving and decision-making abilities.


    See the road ahead. Leave with a clear direction for your first 6-12 months as a manager.

    Programmes themes

    Over 3 days, you will cover the following topics:

    ● The role of the frontline manager
    ● Effective planning techniques
    ● Managing your priorities
    ● Delegation
    ● Decision making
    ● Problem solving
    ● Running effective meetings
    ● Communication skills
    ● Interpersonal skills
    ● Motivation techniques
    ● Managing performance
    ● Key aspects of human resource management