Why choose this programme?
Are you transitioning into management? This programme will provide you with the toolbox you need to succeed as a frontline manager.
You’ll discover how to delegate, plan effectively and manage the work of others.
11, 12 & 13 October 202
Frontline Management will be delivered via the IMI Virtual Learning Environment (VLE) to your desktop. This virtual experience is designed according to the same transformational, learner-centred philosophy that underpins our classroom experience.
Move from professional to manager. Gain the right skills you need for a successful move into a management role.
Gain the confidence needed to lead teams. Increase your personal effectiveness, problem solving and decision-making abilities.
See the road ahead. Leave with a clear direction for your first 6-12 months as a manager.
● The role of the frontline manager
● Effective planning techniques
● Managing your priorities
● Decision making
● Problem solving
● Running effective meetings
● Communication skills
● Interpersonal skills
● Motivation techniques
● Managing performance
● Key aspects of human resource management