In Brief

Programme Date Programme Date:
06 September 2023
3 Days
Seniority: Seniority:
Early to Mid Career
Non-member fee: Non-member fee:
Member fee: Member fee:
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Frontline Management

Why choose this programme?

Are you transitioning into management? This programme will provide you with the toolbox you need to succeed as a frontline manager.

You’ll discover how to delegate, plan effectively and manage the work of others.

This programme is for you if…

You are about to or have recently taken on
the responsibility for managing others.

Programme Dates

Programme 1 (On campus: Dublin)

06, 07 & 08 September 2023




Key takeaways

Management Skills

Move from professional to manager. Gain the right skills you need for a successful move into a management role.


Gain the confidence needed to lead teams. Increase your personal effectiveness, problem solving and decision-making abilities.


See the road ahead. Leave with a clear direction for your first 6-12 months as a manager.

Programmes themes

Over 3 days, you will cover the following topics:

● The role of the frontline manager
● Effective planning techniques
● Managing your priorities
● Delegation
● Decision making
● Problem solving
● Running effective meetings
● Communication skills
● Interpersonal skills
● Motivation techniques
● Managing performance
● Key aspects of human resource management