Why choose this programme?

Are you transitioning into management? This programme will provide you with the toolbox you need to succeed as a frontline manager.

You’ll discover how to delegate, plan effectively and manage the work of others.

This programme is for you if…

You are about to or have recently taken on
the responsibility for managing others.

In Brief

Next start date: Next start date:
11 October 2021
Location: Location:
Duration: Duration:
3 Days
Seniority: Seniority:
Early to Mid Career
Non-member fee: Non-member fee:
Member fee: Member fee:

Frontline Management

Programme 2 Dates

11, 12 & 13 October 202


Frontline Management will be delivered via the IMI Virtual Learning Environment (VLE) to your desktop. This virtual experience is designed according to the same transformational, learner-centred philosophy that underpins our classroom experience.

Programme 3 Dates

Key takeaways

Management Skills

Move from professional to manager. Gain the right skills you need for a successful move into a management role.


Gain the confidence needed to lead teams. Increase your personal effectiveness, problem solving and decision-making abilities.


See the road ahead. Leave with a clear direction for your first 6-12 months as a manager.

Programmes themes

Over 3 days, you will cover the following topics:

● The role of the frontline manager
● Effective planning techniques
● Managing your priorities
● Delegation
● Decision making
● Problem solving
● Running effective meetings
● Communication skills
● Interpersonal skills
● Motivation techniques
● Managing performance
● Key aspects of human resource management