Why choose this programme?
Get great ideas from the crowd.
Our experienced trainers will guide you through the process of facilitation and provide you with tools and techniques that you can put to immediate use.
You will also be provided with expert analysis and feedback to allow you to enhance your skills for success.
Crowdsource
Gain the skills required to facilitate a group to achieve its goals.
Engagement
Learn best practice techniques for group engagement.
Commitment
Discover how to get “buy in” and how to deal with difficult people.
In Brief
Next start date - Dublin:
Location – Dublin: On-site:
Seniority: 
Non-member fee: Member fee:
Facilitation Skills
Autumn 2020
Key takeaways
Create & Innovate
Generate great ideas. Use the wisdom of the crowd to discover hidden gems and fill gaps in your knowledge.
Ignite Performance
Get people working together with purpose. Generate enthusiasm and buy-in for your next initiative.
Collaboration
Get groups of people working together brilliantly, from shop-floor to boardroom.
Programmes themes
- Understanding facilitation and development of goals.
- Introduction to facilitation process.
- The facilitation diamond.
- Setting objectives.
- Focus questions.
- Discussion questions.
- Identifying the gap.
- Exploring causes.
- Identifying solutions.
- Developing action plans.
- Getting buy in.
- Generating engagement.
- Dealing with conflict.
- Dealing with difficult people.
- Understanding group dynamics and behaviour.
- Individual facilitation design.
- Facilitation practice (applying their own facilitation session).
- Feedback.
What our graduates say
Innovation engagement and embedding an innovative culture is central to my role in ESB Customer Solutions. A key insight from the programme was how your role as a facilitator is to bring the best out of the people in the room through open questioning and discussion. I utilise this in the innovation ideation workshop I facilitate now.Jeffrey WalshElectric Ireland, Senior Product Manager
