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[post_date] => 2015-08-28 11:28:31
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Emma Birchall is Head of Research - Future of Work at the Hot Spots Movement.
Here she has the opportunity to convert leading research into practical insights for clients who are looking to find new ways of using technology to drive human capital performance.
She will be a keynote speaker at the IMI National Management Conference on 8 October 2015.
IMI: Based on your current work – if you only had 6 words of advice to give a business - what would they be?
EB: Bring back the trust. They’re human.
IMI: What does this mean?
EB: From collaboration to performance to employee engagement, everything we know about work is changing – but our businesses are seemingly slow to respond. People are more attuned to sharing posts, writing blogs, and providing instant feedback through ‘likes’ and ‘favourites’ than they are to completing surveys, so why does our approach to employee engagement still centre on a set of fixed statements and a rating scale? In their personal lives people collaborate naturally with those around them and have an amazing propensity to share even when there is no immediate benefit to them, hence the success of crowdsourcing sites like Wikipedia. So, why do we spend so much time and energy in organisations on encouraging people to practice these seemingly natural behaviours at work? The challenge for businesses is to disrupt every process and practice in the organisation by asking: Why does it exist? What are we trying to achieve? If we were to start the organisation from scratch, would we choose to create this? And perhaps most tellingly of all, would this practice exist if we trusted our employees?
IMI: Where should we look for further information?
EB: For further information, take a look at the Future of Work website or follow us on Twitter @HspotM: http://www.hotspotsmovement.com/research-institute.html
Source: www.abcgreatpix.com
Emma Birchall is a keynote speaker at the IMI National Management Conference taking place on Thursday 8 October. This event has now reached maximum capacity however if you would like to be added to the waiting list, please email your contact details and company name to conference@imi.ie.
[post_title] => "Bring back the trust. They’re human" Six Word Wisdom from Emma Birchall
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[post_date] => 2014-03-07 10:13:52
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We began our Six Word Wisdom series in June of last year. Since then we have spoken to a variety of thinkers in the field of management and organisational development to ask them to condense for us their advice for business into just six words... It's building up to be quite a collection....we thought it was time for a recap. So what have our contributors said?
They have pointed out the importance of taking account of the individual when trying to build succesful organisations:
Build the Organisation of Your Dreams - Prof. Garreth Jones
Everybody counts - Develop the human now! - Doug Silsbee
They have pointed out the need for all businesses - of all sizes - to take account of the power of big data and analytics:
Learn to compete with Data. Now. - Dr. Thomas C. Redman
And they have told us that we are not in Kansas anymore and that we have to stay agile and focus on the differentiated value of what we are offering:
Rewrite your playbook for transient advantage - Prof Rita McGrath
Develop a compelling customer value proposition - Prof. John Fahy All in all 30 words that say a lot. We'll be continuing to grow the series as we call on the expertise of those in our network.
[post_title] => 30 words your business needs to hear? Friday Blog Roundup
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[post_date] => 2014-09-29 11:53:40
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[post_content] => Described as ‘The Jane Bond of Innovation’, Nilofer Merchant has grown businesses — from Fortune 500s and silicon valley web start-ups — for 20 years. She will be a keynote speaker at the IMI National Management Conference on 9 October 2014. As an innovative thinker and practitioner, Nilofer will share her thoughts and experience on how we best align our organisations to succeed against our business challenges today and into the future.
IMI: Based on your current work – if you only had 6 words of advice to give a business - what would they be?
NM: Not everyone will, but anyone can.
IMI: What does this mean?
NM: Most organizations think of work in boxes. As in engineering does this and marketing does that. Or, even more personally as Tom is responsible for delivering X and Susan is responsible for Y. This is to put work into neat little boxes to create some type of measurability. It’s a relic of the industrial era when the way to profitability and market performance was on efficiency and productivity. But if you look around your workplace, you’ll notice the most obvious truth. Most things are not failing because so and so didn’t do such and such. It’s because of a gap. A gap between organizational silos. A gap between understanding. A gap between the organizational boxes. In order to close the box, you need to organize not around boxes but around purpose. Organize not by “who should be here” but who wants to be here. And while not everybody will rise up to solve the situation, create new products, etc … what you’ll discover is an amazing reserve of talent that exists. Things you didn’t know were possible will happen. Because anybody can.
IMI: Where should we look for further information?
NM: Visit my website nilofermerchant.com
Nilofer Merchant is a keynote speaker at the IMI National Management Conference taking place on Thursday 9 October. If you are interested in attending click here to register.
[post_title] => "Not everyone will, but anyone can" Six Word Wisdom from Nilofer Merchant
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[post_date] => 2017-11-22 07:48:10
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[post_content] => In our 21st Century Age of Science and Technology, the volume of information available to us is enough to make our heads spin. Finding market information that is reliable and credible is a challenge that often defeats us, and for many organisations, the cost of commissioning primary research can be prohibitive. Market Research is the only sector where the ‘Secondary’ should be undertaken before the ‘Primary’. This saves time and money by finding crucial market information, from reputable third-party sources, to inform our decision-making process. On the face of it, this shouldn’t be too difficult.
Market Research is a process; it’s what we do. The frequency with which we do it is determined by our business needs, the speed of change in our industry and the impact of external forces on our sector.
Market Intelligence is how we use our research to inform our decisions, on an ongoing basis, as part of our strategic planning process.
Working with my IMI colleague, Cariona Neary, we have discovered that linking market research to established market analysis models makes it easier for organisations to get real value from their research. Meaningful market intelligence is found when the data is used to identify opportunities, as opposed to data being found to support a strategic decision that has already been made.
Discovering how and where to start, differentiating between reliable and spurious data, understanding how to use your data and building a framework that allows you to track mission-critical information on a regular basis is the key to real market intelligence. Here are 5 quick-start tips from my toolkit:
- Start with the Economy
Check unemployment and consumer confidence levels – these trends indicate the economic health status of your target market, and this information is feely available from EU statistical websites and national government sites.
- Reliable Business Data & Reports
The IMI Library should be your first port of call as they have access to several useful online sources. Enterprise Ireland’s Market Research Centre is an essential resource – if you are an EI client. Other business libraries that I frequently use, where clients are not EI clients, are the various business libraries in London that are free to use. Old-fashioned library work is cheaper than purchasing third-party reports that quickly become out-of-date.
- Online Sources
Reputable online sources include trade bodies, websites, blogs and magazines. I keep an eye on industry conferences where keynote speakers can often provide an insight that was previously unknown.
- Comparing Like with Like
This is where basic maths comes into the equation! Inevitably, you will need to do some basic calculations to marry the information and data from the different sources that you have found. Online maths calculators and Excel spreadsheets are hard to beat, though there are many software applications with varying benefits available online.
- Ongoing Tracking & Evaluation
Once you have identified the key market indicators that you need to track, the different intervals for updates and the KPI’s for measuring progress and success, you can create your market intelligence dashboard. Using a single-page dashboard means that key market factors can be reviewed efficiently as part of your monthly/quarterly management meetings.
Developing in-house market research capability to deliver meaningful market intelligence is a sure-fire route to competitive advantage, and, at the end of the day that should be the whole point of the exercise.
Gráinne Kennedy is an IMI associate is an award-winning market research expert, with a background in international advertising who delivers data-driven communications solutions and advertising campaigns to client companies building international brands and businesses. Gráinne is a guest lecturer at the IMI.
[post_title] => 5 Tips For Turning ‘Market Research’ into ‘Market Intelligence’
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[post_date] => 2013-09-06 09:39:08
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[post_content] => With the surge of new computing capabilities afforded to us through cloud computing and data analytics there has been a significant increase in the ability to source, integrate, manage, and deliver data within organisations.
The emergence of a new breed of technologies means that traditional restrictions on data processing have been overcome and the resulting boost to information capacity means that all organisations can become more agile, flexible, lean and efficient
The term Intelligent Enterprise is being used to describe those that seizing the opportunities presented.
This has led to a demand for people that can make this “Intelligent Enterprise” a reality.
The bottom line is that without the right skills and capabilities, new technological innovations will not only be of no benefit to firms but may actually become a disadvantage to those that are unprepared to implement them.
Indeed, staffing and skills have been singled out by firms as the top barrier to Agile Data Analytics, with 61% of respondents citing them as a challenge in our recent report for the Cutter Consortium.
So what can organisations do to become Intelligent Enterprises and get the most from big data? We believe they need to develop three main skill bases:
1. Technology support
2. A deep analytical capability
3. A savvy understanding of what big data can deliver
Organisations will increasingly be employing not only Data Miners, Data Scientists, Data Architects, Database Administrators Business Developers and Business Analysts but those individuals that combine skills from those roles such as Project Managers, Data Visulalisers and Programmers Developers.
[caption id="" style="float:center" width="300"]
The Intelligent Enterprise - mapping skills and roles[/caption]
At the centre of the skills bases are the Chief Information Officers (CIO) and Chief Data Offers (CDO) that will drive the transformation.
With a skill set that covers all three categories, individuals are ideally placed to successfully lead their organisation into an era of extracting tangible value which is currently hidden in organisational data. It is from this perspective that we have designed the IMI Diploma in Data Business, which provides knowledge and insight into each to three areas.
To find out more about how you can develop these skills come to our Information Evening for our Diploma in Data Business and Diploma Cloud Strategy in the Marker Hotel, Dublin 2, at 6pm on Tuesday 10th September register here.
Tadhg Nagle is joint Programme Director of the UCC IMI Diploma in Data Business and a lecturer and researcher in Information Systems at University College Cork. With a background in financial services his expertise is in strategic innovation and emerging and disruptive technologies.
[post_title] => 3 critical skills to develop if you want to work for the Intelligent Enterprise
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[post_title] => 5 Tips for Motivating Employees
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Copyright: www.salary.com
Now that the economy is improving, businesses are feeling under a lot of pressure to perform with less resources.
There’s a fear of taking on too many people in case things dis-improve again. And those we do take on have some learning to do. We’re afraid to turn away work in case more doesn’t come along so we decide we’ll manage it anyway even though our resources are stretched to their limit. This can put a lot of strain on you as manager. Not only do you have to plan the strategy, cope with the budgets, connect with the customers, you also have to manage and lead limited resources.
So, how are you managing?
Obviously knowing how to do all of these things is going to be critical but you also need to make sure you’re not spending all your time in the office. Taking time for yourself during this phase will be essential. Time to have fun, get fit, keep healthy. There is a lot of evidence to show that we operate better when we sleep soundly, exercise enough, eat healthily.
Think back to previous managers you’ve had. If you’ve ever had a manager who is snappy, too busy to listen to you, and dismissive of problems you bring to him or her, you’ll know how it feels.
When you fly, the safety demonstration always tells you that if there’s a sudden drop in cabin pressure, an oxygen mask will drop down in front of you – you’re advised to put your own mask on first before you help anyone else. This applies equally when you’re managing others.
Copyright: www.virginamerica.com
Managers who score high on emotional intelligence are good at three core things:
1. Interpersonal skills
2. Personal management skills
3. Emotional skills.
They understand their feelings and emotions, know how they feel at any given time and why. They are also super aware of the effect those feelings have on the way they operate. They are cognisant of the way their feelings affect others, and understand how their teams and their colleagues feel in different circumstances which helps relationships. They are also good at managing themselves – their time, health, well-being and their energy.
So how about you?
When did you last stop running on that treadmill long enough to realise you’re in constant fire-fighting mode? Do you take stock regularly to see where your energy levels are at?
One useful strategy is to put a regular weekly calendar entry for a meeting with yourself. Even a half hour per week to see how you’re doing, check to see if you’re doing the planning work that will benefit you and the company long-term and not just doing the day-to-day fire-fighting. Did you manage to get out of the office at least twice this week by 6.00? Are you sleeping soundly and exercising at least twice during the week? Are you stepping for lunch every day – even for 20 minutes and getting away from your desk? If you are answering “no” to these questions – its time to make some changes.
Start managing yourself before you try to manage anything else.
Lynda Byron is is an accomplished Leadership Development Specialist. Most of her time is spent helping organisations to identify and develop their key talent through innovative and challenging development programmes, as well as individual coaching. Lynda is the Programme Director for the IMI Diploma in Management.
[post_title] => Are YOU managing you?
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