- Is HR delivering the value add required to CX? Are we doing enough? Any opportunities for adding greater value?
- How closely aligned is our HR agenda to the CX agenda?
- What’s the impact our HR Department is having on CX? Can we increase it? How are you measuring it?
- How much of a change / shift in how HR professionals think, position, develop and organise themselves in my organisation will be required to get our HR Department to add real value to CX? And what are you going to do about it?
The Biggest Future Trends and Their Impact on Future of Work with Bernard Marr
In this session Bernard will outline the biggest future and technology trends every business needs to get ready for today. He will cover the intelligence revolutions, the emergence of the metaverse, key societal and cultural shifts and the challenges around future skills and talent.
Learn how these trends will transform the future of work, understand their business impact and gain insights into how businesses and leadership teams can thrive in the future.
Bernard is a world-renowned futurist, international best-selling author of 21 books, and strategic advisor to many of the world’s best-known organisations. He writes a regular column in Forbes, has over 2 million social media followers, over 1.2 million newsletter subscribers and was ranked by LinkedIn as one of the top 5 business influencers in the world.
Date: 23rd November 2023
Time: 9.30 – 11am
Venue: Online via Zoom