- Is HR delivering the value add required to CX? Are we doing enough? Any opportunities for adding greater value?
- How closely aligned is our HR agenda to the CX agenda?
- What’s the impact our HR Department is having on CX? Can we increase it? How are you measuring it?
- How much of a change / shift in how HR professionals think, position, develop and organise themselves in my organisation will be required to get our HR Department to add real value to CX? And what are you going to do about it?
Thinking for a Sustainable Future: Paul Begley
This session will unpack some of the key drivers for change and identify how leaders can use the changing social, environmental and economic context to drive competitiveness and enhance performance. It will deconstruct some of the misconceptions of sustainability and identify how learners can accelerate progress within their organisation.
For nearly 20 years, Paul has helped individuals and organisations improve their performance by tackling social, environmental and economic issues. He now leads a small think-tank called Better Sustainability.
Date: 16th October 2024
Time: 9.30am – 11am
We do on occasion have complimentary tickets for non-members, please email email@example.com to enquire.