- Is HR delivering the value add required to CX? Are we doing enough? Any opportunities for adding greater value?
- How closely aligned is our HR agenda to the CX agenda?
- What’s the impact our HR Department is having on CX? Can we increase it? How are you measuring it?
- How much of a change / shift in how HR professionals think, position, develop and organise themselves in my organisation will be required to get our HR Department to add real value to CX? And what are you going to do about it?
Creating Culture: Jayson Moran
What exactly is culture? Where does it come from? Can it be measured? What are the areas to consider? How can we create it for our teams and our organizations? How can we get buy in for the culture we want to create? This presentation will cover the basics of culture and how you can begin to create an effective and balanced culture to get the most out of your team.
Jayson is a psychologist whose focus is helping professionals & entrepreneurs develop, move forward, and deal with challenging business and personal situations. He helps leaders get the results they, and their organizations need, by increasing effectiveness.
Date: 11th December 2024
Time: 12pm – 1pm
We do on occasion have complimentary tickets for non-members, please email firstname.lastname@example.org to enquire.