- Is HR delivering the value add required to CX? Are we doing enough? Any opportunities for adding greater value?
- How closely aligned is our HR agenda to the CX agenda?
- What’s the impact our HR Department is having on CX? Can we increase it? How are you measuring it?
- How much of a change / shift in how HR professionals think, position, develop and organise themselves in my organisation will be required to get our HR Department to add real value to CX? And what are you going to do about it?
Mini-Masterclass: Digital Transformation and the Hybrid Organisation with Tony Moroney
The world of digital transformation is important now more than ever. This session will explore the drivers and benefits of digital transformation and equip you with a framework for considering your own transformation and progression.
Tony is Managing Partner with Beta Digital, a specialist digital transformation advisory firm and is a co-founder of the Digital Transformation Lab at University College Cork (UCC), an expert community spanning industry, consulting and academia.
Date: 24 June 2021
Time: 9.30am – 11am
Location: Online via Zoom