- Is HR delivering the value add required to CX? Are we doing enough? Any opportunities for adding greater value?
- How closely aligned is our HR agenda to the CX agenda?
- What’s the impact our HR Department is having on CX? Can we increase it? How are you measuring it?
- How much of a change / shift in how HR professionals think, position, develop and organise themselves in my organisation will be required to get our HR Department to add real value to CX? And what are you going to do about it?
Mini-Masterclass: Empowering your People through Purpose Driven Leadership with Kerrie Fleming
See how you can inspire and empower your people to cultivate a purpose-driven and outcomes-oriented culture to drive real and transformative change in your organisation. Kerrie is the Managing Partner of ELEOS, an Associate Dean at Ashridge Executive Education and has worked with Fortune 500 companies, international governments, indigenous and international organisations.
Date: 09 March 2021
Time: 9am – 11am
Location: Online via Zoom