- Is HR delivering the value add required to CX? Are we doing enough? Any opportunities for adding greater value?
- How closely aligned is our HR agenda to the CX agenda?
- What’s the impact our HR Department is having on CX? Can we increase it? How are you measuring it?
- How much of a change / shift in how HR professionals think, position, develop and organise themselves in my organisation will be required to get our HR Department to add real value to CX? And what are you going to do about it?
Risks and Opportunities for the Human-AI Age: Tomas Chamorro-Premuzic
This session will discuss how the AI age is impacting work and life, explaining AI’s potential benefits for business and society, as well as ethical dilemmas and risks. Through a series of practical examples and case studies, it will draw from behavioral sciences and business psychology to equip attendees with evidence-based thinking around AI for HR, leadership, and business, and challenge mainstream assumptions and preconceptions about AI’s impact on society.
Dr. Tomas Chamorro-Premuzic is the Chief Innovation Officer at ManpowerGroup, Professor of Business Psychology at University College London and Columbia University, co-founder of deepersignals.com, and an associate at Harvard’s Entrepreneurial Finance Lab. He is the author of 12 books, including Why Do So Many Incompetent Men Become Leaders? (and How to Fix It). His latest book is I, Human: AI, Automation, and the Quest to Reclaim What Makes Us Unique.
Date: 23rd April 2024
Time: 9am – 2pm
Venue: In person event, IMI Dublin
We do on occasion have complimentary tickets for non-members, please email email@example.com to enquire.