Driving Operational Performance
Learn how to drive operational excellence through leadership, culture, and digital tools. Improve execution, accountability, and performance across teams.
Equip yourself with the essential skills for a successful transition into management. While ambition is commendable, it must be effectively harnessed to drive progress.
This programme is tailored to provide new managers, team leaders, and supervisors with a robust foundation in people management and business skills. You’ll develop the toolbox of critical abilities needed for your initial managerial role, enhancing personal effectiveness, problem-solving, and decision-making. You’ll learn how to delegate, plan effectively and manage the work of others and gain the confidence needed to lead teams. The course also covers key HR aspects such as change management, team trust-building, employment law, and performance management.
The result: You’ll leave with a clear roadmap for your first 9-12 months as a manager.
Every programme in our full suite of short programmes can be delivered exclusively to your staff. If you have 10 or more participants for a specific programme, we can partner with you to deliver it on our campus or at a location of your choice.
Talk to us about your requirements today
Dymphna Ormond is a leadership and executive development consultant with over 20 years’ experience working with senior leaders, managers and teams across multiple industry sectors. She specialises in leadership development, personal effectiveness and behavioural change. Dymphna has lectured in Leadership and Change, Human Resource Development and Organisational Communication at the J.E. Cairnes School of Business, University of Galway. She is a qualified executive coach, action learning set facilitator, accredited in a range of psychometric assessments, and holds a PhD along with a Diploma in Sales and Marketing.