- Is HR delivering the value add required to CX? Are we doing enough? Any opportunities for adding greater value?
- How closely aligned is our HR agenda to the CX agenda?
- What’s the impact our HR Department is having on CX? Can we increase it? How are you measuring it?
- How much of a change / shift in how HR professionals think, position, develop and organise themselves in my organisation will be required to get our HR Department to add real value to CX? And what are you going to do about it?
National Leadership Conference 2023
Date: 12th October 2023
Time: 9am – 2pm
Venue: IMI Campus
National Leadership Conference Agenda
9am – 9.30am: Networking Breakfast
9.30am: Welcome Address: Shane O’Sullivan, IMI Interim CEO
9.55am: Gaining Through Disruption: Deborah Threadgold, IBM Ireland General Manager
10.30am: CEO Discussion Panel: Thia Hennessy, CUBS Dean
11.35am: Innovation Through Diversity: Bruce Daisley, Ex-Twitter VP
12.15pm: Building Capabilities for High Performance: Ronan O’Gara, Former Irish Rugby player and coach
1pm – 2pm: Lunch and networking
To book your place please speak to our membership team at email@example.com