- Is HR delivering the value add required to CX? Are we doing enough? Any opportunities for adding greater value?
- How closely aligned is our HR agenda to the CX agenda?
- What’s the impact our HR Department is having on CX? Can we increase it? How are you measuring it?
- How much of a change / shift in how HR professionals think, position, develop and organise themselves in my organisation will be required to get our HR Department to add real value to CX? And what are you going to do about it?
Leading Beyond with Dr. Eden Charles
This session will disrupt the notion that leadership is “just a job” and explore the wider context of how leaders can influence the lives of the people they work for and with.
Consider the social challenges of leadership and gain a deeper understanding of how leaders can enhance sustainability for their organisations and apply diversity and inclusion to enrich their leadership.
Date: 9th March 2023
Time: 9.30 – 11am
Venue: Online via Zoom