- Is HR delivering the value add required to CX? Are we doing enough? Any opportunities for adding greater value?
- How closely aligned is our HR agenda to the CX agenda?
- What’s the impact our HR Department is having on CX? Can we increase it? How are you measuring it?
- How much of a change / shift in how HR professionals think, position, develop and organise themselves in my organisation will be required to get our HR Department to add real value to CX? And what are you going to do about it?
Short Programmes Information Event
Would you like to hear more about our full range of Short Programmes, and have your chance to ask questions? You can sign up for our Online Information Event below.
Whether you’re looking to enhance leadership capabilities in your organisation, or develop essential business skills, IMI Short Programmes can help. These focused, results-driven programmes equip participants with the confidence they need to level up.
Date: 14th March 2024
Time: 12pm – 1pm
Register here: Sign Up