Managing People

Programme Enquiry


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This course is designed to provide individuals at all levels with a range of proven techniques that will help them to effectively manage the interactions they have with people, both inside and outside the organisation.

This highly interactive two-day programme is focused on managing people and relationships in the workplace. This could be with staff, peers, other managers or stakeholders.

  • Duration: 2 Days
  • Location: IMI Campus
  • Next Programme: 10.04.2014
Fee (Corporate Member) Fee (Non Member)
€1,020 €1,260

Email us today at programmeadvisors@imi.ie

Next programme dates:

10 & 11 April 2014

Subsequent programme dates:

12 & 13 June 2014

13 & 14 October 2014

01 & 02 December 2014

For Whom: individuals at all levels who wish to enhance their interpersonal skills and get more from their managerial and working relationships.

The Experience

People are the medium through which the work of the organisation is accomplished and form the fabric of the organisation’s culture. If organisations are to be successful, managers must have a clear understanding of the process of people management and be able to influence people in business situations.

This course is designed to provide individuals at all levels with a range of proven techniques that will help them to effectively manage the interactions they have with people, both inside and outside the organisation.

Programme Impact

This highly interactive two-day programme is focused on managing people and relationships in the workplace. This could be with staff, peers, other managers or stakeholders. Through a knowledge of human dynamics and an understanding of what motivates and drives people’s behaviour, this programme will give participants the practical skills to effectively manage through challenging situations. Attendees will benefit from learning the required skills to build effective and lasting relationships and will gain the knowledge to understand how people operate, explore how to deal with ‘difficult people’, and work effectively through conflict.

Learning Outcomes

At the end of the course you will:

  • Understand the role of interpersonal skills in business
  • Understand your own interpersonal skills style
  • Be able to adapt your Behaviour sytle to increase effectiveness
  • Be able to communicate business and performance goals with clarity
  • Understand the sources of conflict within the workplace
  • Develop strategies to deal with perceived difficult people

There are no formal entry criteria. However, this is a demanding programme and suitability of candidates will be assessed at a pre-programme discussion with the programme director. The purpose of the discussion is to ensure a good fit between the candidate and the diploma programme. Several years’ work experience at management level will normally be expected.

Email us today at programmeadvisors@imi.ie

Next programme dates:

10 & 11 April 2014

Subsequent programme dates:

12 & 13 June 2014

13 & 14 October 2014

01 & 02 December 2014

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