Irish Management Institute logo

Irish Management Institute

From the classroom

Alistair Tosh discusses IMI's Open Enrolment Portfolio.

Get in touch

Talk to our programme advisors today and see how IMI can transform the way you and your business works.
Email: programmeadvisors@imi.ie

Front Line Management

Programme Enquiry

Download Digital Brochure
PDF format - 5.83 MB

For newly appointed front-line managers, team leaders, supervisors and other people who require a solid foundation in front-line management skills.

Also project team leaders; Specialists who regularly operate within the front-line management group; Individual contributors on a progression plan for a front-line management role; People who would like to increase their portfolio of competencies and enhance their promotion opportunities.

Duration:
3 Days
Location:
IMI Campus
Next Course:
20/05/2013
Fee (Corporate Member)Fee (Non Member)
€1,440

€1,800

Email us today at programmeadvisors@imi.ie 

Next programme dates:

20, 21 & 22 May 2013

Subsequent programme dates:

23, 24 & 25 September 2013

20, 21 & 22 November 2013

  • The role of the front-line manager
  • Effective planning techniques
  • Managing your priorities
  • Delegation
  • Decision making
  • Problem solving
  • Running effective meetings
  • Communication skills
  • Interpersonal skills
  • Motivation techniques
  • Managing performance
  • Key aspects of human resource management

Learning objectives

In today’s dynamic business environment, it is vitally important to ensure that front-line employees are managed in an effective way. To prepare you for your role as front-line managers, it is necessary to provide you with a comprehensive set of people and business-management skills.

This course is designed to provide front-line managers with a range of proven skills and techniques that will enable you to manage your business and your employees effectively.

At the end of this course you will:

  • Understand the role of the front-line manager
  • Be able to manage personal transition
  • Set goals and align with objectives
  • Manage your time effectively
  • Apply proven techniques in, planning, problem solving, and decision making
  • Develop performing teams
  • Use effective verbal and non-verbal communications
  • Understand key aspects of Human Resources

Faculty

Course director - Derek Fox, IMI Senior Specialist

Contributors:

  • Tony Bourke, IMI Associate Faculty
  • Nina Noonan, IMI Associate Faculty

Entry Requirements

There are no formal entry criteria. However, this is a demanding programme and suitability of candidates will be assessed at a pre-programme discussion with the programme director. The purpose of the discussion is to ensure a good fit between the candidate and the diploma programme. Several years’ work experience at management level will normally be expected.

Accreditation

Dates

Email us today at programmeadvisors@imi.ie 

Next programme dates:

20, 21 & 22 May 2013

Subsequent programme dates:

23, 24 & 25 September 2013

20, 21 & 22 November 2013

Download Digital Brochure
PDF format - 5.83 MB