Front Line Management

Programme Enquiry

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Gain the skills for success as you move into management

For a business to succeed in today’s environment the productivity of your front line employees must be maximised by effective management. This programme gives potential for new front line managers the comprehensive set of people and business skills necessary to succeed.

People who are about to or who have recently taken on the responsibility for managing others. Designed to give newly appointed front line managers, team leaders, supervisors and others a solid foundation in management skills.

Also project team leaders; specialists who regularly operate within the front-line management group; individual contributors on a progression plan for a front-line management role; people who would like to increase their portfolio of competencies and enhance their promotion opportunities.


  • Understand the role of the front-line manager.
  • Ability to manage personal transitions.
  • Set goals and align with objectives.
  • Manage your time effectively.
  • Apply proven techniques in, planning, problem solving, and decision making.
  • Develop performing teams.
  • Use effective verbal and non-verbal communications.
  • Understand key aspects of Human Resources.


For more information on programme details see above tab. 

  • Duration: 3 Days
  • Location: IMI Campus
  • Next Programme: 12.12.2016
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Fee (Corporate Member) Fee (Non Member)
€1,695 €2,075


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Next programme dates:

16, 17 & 18 January 2017

Subsequent programme dates:

6, 7 & 8 March 2017

3, 4 & 5 April 2017

12, 13 & 14 June 2017


To prepare you for your role as a front-line manager, it is necessary to provide you with a comprehensive set of people and business-management skills. This course is designed to provide you with a range of proven skills and techniques that will enable you to manage your business and your employees effectively.

  • The role of the front-line manager
  • Effective planning techniques
  • Managing your priorities
  • Delegation
  • Decision making
  • Problem solving
  • Running effective meetings
  • Communication skills
  • Interpersonal skills
  • Motivation techniques
  • Managing performance
  • Key aspects of human resource management


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Next programme dates:

12,13 & 14 December 2016

Subsequent programme dates:

16, 17 & 18 January 2017

06, 07 & 08 March 2017


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