IMI Blog



Forget Account Management!

Customer accounts must be developed not just managed. Occasional internal account reviews and customer questionnaires are not enough to stop your competitors poaching your customers. Indeed, the best account management in the world won’t be enough to keep and grow Read More…


Posted in:   Uncategorized



The Experience in the Room with Gordon Maxwell

Our Experience in the Room series continues with Gordon Maxwell, Engineering Manager at Medtronic and a past participant of the Henley MBA. He highlights his personal and professional development through this MBA at IMI.   Source: www.i-l-m.com What is your career background? Having obtained degrees in Science, Education Read More…


Posted in:   Experience, Leadership, The Experience in the Room, Uncategorized, What I've Learned



The Experience in the Room – Joanne McLaughlin, Esri Ireland.

Our Experience in the Room series continues with Joanne McLaughlin, Head of Marketing for Esri Ireland and a past participant of the IMI Senior Executive Programme. She shares her story of how instrumental the programme was to her both personally and professionally.   Source:switchandshift.com What is your Read More…


Posted in:   Experience, Leadership, The Experience in the Room, Uncategorized, What I've Learned