- Is HR delivering the value add required to CX? Are we doing enough? Any opportunities for adding greater value?
- How closely aligned is our HR agenda to the CX agenda?
- What’s the impact our HR Department is having on CX? Can we increase it? How are you measuring it?
- How much of a change / shift in how HR professionals think, position, develop and organise themselves in my organisation will be required to get our HR Department to add real value to CX? And what are you going to do about it?
Leadership Presence – Creating Connection and Compassion with Paula Mullin
This session will focus on the 3 core dimensions of leadership presence – character, substance and style. It will demonstrate how leaders can create impact by understanding their leadership style, deepening their connection with others and leading with greater compassion.
Paula is an Executive and Communications Coach who specialises in Leadership and Executive Presence. She is one of only a few coaches in Ireland qualified to assess Executive
Date: 13th June 2023
Time: 9.30 – 11am
Venue: Online via Zoom