- Is HR delivering the value add required to CX? Are we doing enough? Any opportunities for adding greater value?
- How closely aligned is our HR agenda to the CX agenda?
- What’s the impact our HR Department is having on CX? Can we increase it? How are you measuring it?
- How much of a change / shift in how HR professionals think, position, develop and organise themselves in my organisation will be required to get our HR Department to add real value to CX? And what are you going to do about it?
The Success Factor: Developing the Mindset and Skill Set for Peak Performance with Ruth Gotian
Based on the book The Success Factor and using these four shared attributes as a guide, this workshop helps you (and in turn, you can lead others to) reach peak performance by applying the lessons of high achievers in your own life.
Dr. Ruth Gotian is the Chief Learning Officer and Assistant Professor of Education in Anesthesiology and former founding Assistant Dean of Mentoring and Executive Director of the Mentoring Academy at Weill Cornell Medicine.
Date: 22nd (Dublin) and 23rd (Cork) Feb 2023
Time: 9.30 – 12.30pm
Venue: In person event (Dublin and Cork)
Thank you to Mason Hayes & Curran for supporting the masterclass series. MHC are one of Ireland’s top law firms with offices in Dublin, London, San Francisco and New York. See www.mhc.ie for details.